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Website fixes, maintenance & support

Broken contact form, slow site, payment not working, emails landing in spam? I find the cause and fix it — quickly and with a clear price before I start.

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The problem and the solution

A broken form, checkout or slow page can block a customer task. I reproduce the issue, identify the cause and agree a targeted fix. The affected workflow is retested and the change documented. Share the URL, steps to reproduce and expected behaviour to help estimate the work.

Define the task and test the result

Before quoting, I need the current workflow, a sample input, the expected output and who will use it. We agree the systems involved, access requirements, what counts as success and which exceptions need human review. The delivery includes the agreed implementation, a walkthrough and instructions for running or maintaining it. We test a normal case, missing or invalid data and a failure of an external service where relevant. Access, recurring costs and support arrangements are confirmed in the scope. New sources, extra features or changes in a third-party service may require separate work.

What’s included

  • Bug fixing in HTML/CSS/JS, PHP, Python, Node.js
  • Email deliverability: SPF, DKIM, DMARC
  • Payment gateway and API integration fixes
  • Speed optimisation and security updates
  • Hosting, domain, SSL and Cloudflare setup
  • Monthly care plans with backups and monitoring

Frequently asked questions

Can you work on code someone else wrote?

Yes — most fixes are on existing sites. I review the code first and tell you the price.

What if the fix takes longer?

You pay the agreed price. If I find a bigger problem, I'll ask before doing extra work.

What do you need to reproduce a bug?

Send the affected URL, the exact steps, expected behaviour and what actually happens. Include browser and device details and a screenshot or error message if available. A repeatable example helps distinguish an application defect from a device, account or hosting issue.

How do you avoid breaking another feature?

Where access allows, I work on a copy or staging environment and confirm a backup or rollback path. Example workflow: reproduce a failed form submission, fix the cause, verify delivery and test validation and duplicate submission. The affected adjacent workflows are included in the agreed checks.

Does the €39 price cover any problem?

No. It is a starting price for a small, defined correction. Diagnosis may reveal a wider change, missing source code or a third-party failure. I explain the findings and confirm the revised scope before extra work. Urgency, access limitations and extensive testing can affect the quote.

How is handover and acceptance handled?

We review the agreed examples together and record any issue against the written scope. You receive instructions and the agreed files or access needed to use the result. Confirm who will operate it after delivery and which support period is included. A new feature is scoped separately from correcting a failure to meet the agreed requirement.